Scammers are getting more creative—and more convincing—when it comes to fake utility bill scams. These schemes often arrive by phone, email, or even text message, claiming to be from your electric, gas, or water provider. The message? You’re supposedly overdue on your payment and risk immediate disconnection unless you act now.
That “urgent” tone is the first red flag. Real utility companies typically send multiple written notices and offer time to respond—not threats of instant shutoff. Scammers often demand immediate payment via prepaid debit cards, wire transfers, or mobile apps like Zelle or CashApp. This method is difficult to trace, which makes it a favorite among fraudsters.
Be cautious of caller ID, too. It can be faked to look like it’s coming from your actual utility provider. Instead of reacting right away, take a moment. Hang up and contact your provider using the number on your official bill—not the one the caller gives you.
Also, be wary of any links sent via email or text. These might lead to lookalike websites designed to steal your payment information.
To stay safe, consider setting up online accounts with your utility companies so you can track billing activity directly. You can also sign up for alerts to be notified of any changes.
If you think you’ve been targeted or accidentally provided information, report the scam to the Ohio Attorney General’s Office and your utility company right away.
